ek779 Committed to Protecting Your Information

Ek779 is a trusted online gaming and entertainment platform. We are fully committed to protecting the personal information of our members. This Privacy Policy explains what data we collect, why we collect it, and how it is used.

By using the ek779 website or mobile platform, you agree to this Privacy Policy. If you have any questions, please reach out to our support team.

This Privacy Policy is part of our Terms & Conditions section, and both documents apply together.

Ek779 only collects information that is necessary to provide our services. We do not ask for anything beyond what is needed.

Ek779 collects information through several methods, each of which is clearly described below.

• Information provided directly by you: Information you provide directly through the registration form, KYC verification, payment forms, or support chat.
• Automatically Collected Data: While you use the site, our system automatically collects your IP address, login time, and device information.
• Cookies & Tracking: Cookies are used to improve site functionality. Full details are available in the Cookie Policy section.
• From Third Parties: Limited data may be received from payment gateways or identity verification services, strictly for verification purposes.

Ek779 uses your information solely for the purposes listed below and for no other reason.

• Account Management: To create, maintain, and secure your account.
• Payment Processing: To process deposits and withdrawals accurately.
• Customer Service: To resolve your complaints or queries.
• Security & Fraud Prevention: To detect and prevent suspicious activity.
• Legal Liability: To meet AML regulations and regulatory authority requirements.
• Platform Development: For analytics and research to improve our services.
• Promotional Communications: To send you offers and updates with your consent (opt-out option available).

Ek779 does not sell your data to third parties. However, there are limited circumstances in which information may be shared.

• Payment Provider: Necessary information is shared with payment services such as Mobile Pay, Nagad, and Rocket to process transactions.
• Identity Verification Services: With authorized verification agencies for the KYC process.
• Legal Claims: Information may be disclosed in response to a court order or a lawful request from a government authority.
• Business Transfer: In the event of a company merger or acquisition, this policy will remain in effect.

Cookies are small text files stored in your browser. ek779 uses the following types of cookies.

• Essential Cookies: Required for the site to function properly — keeping login sessions active and ensuring security. Without these, the site cannot operate.
• Functional Cookies: Used to remember your preferences, such as language settings.
• Analytics Cookies: To understand which parts of the site are used most, without collecting any personal information.

You can disable cookies at any time through your browser settings. However, turning off essential cookies may limit certain features of the site.

Ek779 employs both technical and administrative measures to keep your information secure.

• SSL/TLS Encryption: All data transmitted to the site is secured with 256-bit SSL encryption.
• Database Security: Stored data is kept in encrypted databases.
• Restricted Access: Only authorized staff may access your information, and only when necessary.
• Two-Factor Verification: Two-step verification is enabled for important account activities.
• Regular Security Audits: Independent third-party experts conduct regular system audits.

As an ek779 member, you have several rights over your personal data. To exercise any of these rights, contact us at support@ek779.biz.

Ek779 does not retain your data indefinitely. Each category of information has a defined retention period.

• Account Information: For the duration of account activity and up to 5 years after closure (for legal purposes).
• Financial Transaction Records: A minimum of 5 years in accordance with AML regulations.
• KYC Documents: Up to 5 years after account closure.
• Gaming History: For the duration of account activity and 1 year after closure.
• Support Contact: 2 years after resolution.

Once the retention period expires, data is securely deleted or anonymized so it can no longer be linked to you.

Ek779 is strictly for adults (18+). We do not knowingly collect information from minors.

If a minor registers by mistake, their account will be closed and all collected data deleted as soon as we become aware. If you believe your child is using ek779, please contact us at support@ek779.biz.

Ek779 may update this Privacy Policy from time to time. When changes are made, the date at the top of the page will be revised accordingly.

• Members will be notified by email or SMS whenever significant changes are made.
• Continued use of the site after any changes takes effect will be considered acceptance of the updated policy.
• If you do not agree to the updated policy, you may request to close your account.

For any privacy-related questions, complaints, or requests to exercise your rights, please get in touch with us.

We aim to respond to your request within 30 business days of receipt. If a matter requires more time, we will keep you informed.